Service

WhatsApp Business API, set up and run for your business.

We onboard your business onto the WhatsApp Cloud API, register and verify your phone number, build approved message templates, and wire conversations into your CRM, helpdesk, or e-commerce stack — all on behalf of your business and under your authorized access.

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Capability

WhatsApp Business API

WhatsApp Cloud APIMeta Business ManagerWebhooksNode.js
main
cloud-ready
passing

WhatsApp is now the default channel customers expect for support, order updates, and quick replies. The official path to send and receive messages at business scale is the WhatsApp Business Platform (Cloud API), and it requires careful onboarding — Meta Business verification, display name approval, phone number registration, and template approval.

Webtechgen acts as a Meta Tech Provider for clients who do not want to manage this themselves. With your written authorization, we configure your Meta Business Manager, request the right WhatsApp permissions, register your number, build your messaging templates, and operate the integration day to day. You retain ownership of the WhatsApp Business Account at all times.

Once you are live, we keep things running. We monitor delivery and read-rate metrics, manage template renewals, handle quality-rating issues, and integrate the inbox into your CRM, helpdesk (Zendesk, Freshdesk, HubSpot), or custom backend. For higher volumes we set up event-driven automation — order updates, appointment reminders, payment confirmations, and OTP authentication messages.

All Platform Data we receive from Meta is processed only to deliver the services you have asked for. We do not use it for any independent purpose, do not share it with other clients, and delete it on request as required by Meta's Platform Terms and Developer Policies.

What you get

  • Meta Business Manager and WhatsApp Business Account setup
  • Display name approval and phone number registration on Cloud API
  • Approved message template library (utility, marketing, authentication)
  • Two-way messaging integration with your CRM or helpdesk
  • Event-driven flows: order updates, OTPs, appointment reminders
  • Monitoring dashboard for delivery, read-rate, and quality rating
  • Documented runbooks, audit logs, and a rollback plan
  • Ongoing support, template renewals, and policy compliance

Tech & platforms

WhatsApp Cloud APIMeta Business ManagerWebhooksNode.jsPythonPostgresRedisAWSVercelTwilio (alt BSP)

Why teams pick us

Senior delivery, fewer surprises.

Every whatsapp business api engagement runs on the same backbone — a senior squad, weekly reviews, transparent metrics, and a paper trail you can audit.

Senior-only

team

No junior pass-throughs. The people you meet are the people who ship.

24h

response SLA

Project questions get a real answer within one business day, every day.

Code & IP

fully yours

Repos, docs, infra, and credentials transfer to you on day one.

Measurable

outcomes

Every engagement is wired to a measurable business metric, reviewed weekly.

Delivery rhythm

From kickoff to live in four predictable phases.

Each phase has a defined output, a written acceptance check, and a review. You always know where the engagement stands — no guesswork, no surprise invoices.

  1. 01
    Week 1

    Discovery & blueprint

    Goals, success metrics, account audit, and a written delivery plan.

  2. 02
    Weeks 2 – 3

    Setup & onboarding

    Account access, sandbox testing, integrations, and stakeholder sign-off.

  3. 03
    Weeks 3 – N

    Run & optimize

    Weekly reviews, written reports, A/B testing, and continuous tuning.

  4. 04
    Always-on

    Govern & report

    Documented playbooks, audit logs, monthly business reviews, on-call support.

How we work together

Three ways to work with us — pick what fits.

Pick the engagement that fits your stage. Most teams start with a fixed-scope project and graduate into a squad or retainer once the working rhythm is set.

Fixed-scope project

From ₹4L

One-time engagement

Scope it, plan it, ship it. Best when the destination is clear and the timeline is firm.

  • Single signed SOW
  • Weekly demos on real infra
  • 30-day stabilization included
Discuss this model
Most popular

Dedicated squad

From ₹3.2L

per month

An embedded senior squad that becomes part of your roadmap and standups.

  • 2 – 6 senior engineers
  • Your tools, your rituals, your repo
  • Month-to-month, scale up or down
Discuss this model

Strategic retainer

From ₹1.5L

per month

Fractional engineering leadership for ongoing iteration, performance, and ops.

  • Performance & SEO ownership
  • Incident response & on-call
  • Quarterly roadmap reviews
Discuss this model

All engagements include senior squads, weekly demos, your tools, and a 30-day stabilization sprint after launch.

Frequently asked questions

Ready to get started?

Tell us about your business and we'll put together an estimate within one business day.

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